PRIVACY POLICY
EQLevels Pty Ltd ACN 155 631 502 (EQLevels) is committed to protecting your privacy.
In handling your personal information, EQLevels is subject to the Privacy Act 1988 (Cth) and is required to comply with the National Privacy Principles set out in that Act.
This Privacy Policy applies to the EQLevels website located at www.eqlevels.com.au (Website) and governs data collection and usage. By using the Website, you consent to the data practices described in this policy.
Collection of your personal information
EQlevels collects identifying personal information, such as the e-mail addresses, names, home or work addresses, telephone numbers or credit/debit card details of you and your employees who will use the EQLevels services.
There is also information about your computer hardware and software that is automatically collected by EQLevels. This information can include: your IP address, browser type, domain names, access times and referring website addresses.
This information is used by EQLevels for the operation of the services we provide, processing payments, to maintain quality of our services, and to provide general statistics regarding use of the Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through EQLevels public message boards, this information may be collected and used by others.
EQLevels encourages you to review the privacy statements of websites to which EQlevels offers links so that you can understand how those websites collect, use and share your information. EQLevels is not responsible for the privacy statements or other content on other websites.
Use of your personal information
EQLevels collects and uses your personal information and those of your employees to operate Website and deliver our services. EQlevels also uses your personally identifiable information to inform you of other products or services available from EQLevels and its related businesses. EQlevels may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. If you do not provide us with the information we have requested from you, you may not be able to access our services.
EQLevels does not sell, rent or lease its customer lists to third parties. EQLevels may, from time to time, contact you on behalf of its related businesses about a particular offering that may be of interest to you. In addition, EQLevels may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EQLevels, and they are required to maintain the confidentiality of your information.
EQLevels may keep track of the web pages you visit within the Website, for example, in order to determine what EQLevels services are the most popular. This data is used to deliver customized content and advertising within the Website to customers whose behaviour indicates that they are interested in a particular subject area.
EQLevels may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform with applicable laws or comply with legal process served on EQLevels; (b) protect and defend the rights or property of EQLevels; or, (c) act under exceptional circumstances to protect the personal safety of users of the Website, or the public.
EQLevels uses its best endeavours to secure your personal information from unauthorised access, use or disclosure.
Google Analytics
We may also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- DoubleClick Platform integrations
- Google Analytics Demographics and Interest Reporting
By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.
You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
EQLevels may on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.
We abide by Facebook’s Data Use Restrictions.
- Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
- We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
- We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
- We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.
Use of cookies
The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise EQLevels pages, or register with EQLevels site or services, a cookie helps EQLevels to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the EQLevels features that you customised.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.
Access
You have a right to access the personal information EQLevels collects and holds about you. If at any time you would like to access or change your details, or you would like more information on our approach to privacy, please contact EQLevels.
In most cases, a summary of your personal information, such as your name and contact details, is available for no fee. If providing you with access to specific personal information requires a more detailed retrieval of your information, a fee may be charged for the cost of the retrieval and supply of that information.
Changes to this policy
EQLevels will occasionally update this Privacy Policy to reflect company and customer feedback. EQLevels encourages you to periodically review this policy to be informed of how EQLevels is using and protecting your information.
Contact information
If you have any questions or concerns regarding our privacy policy please direct them to: info@eqlevels.com.au