— About EQLevels

Empowering the people behind the protocols

Being a great dentist doesn’t make you a great communicator, leader or business person. But I can.

You’re an ambitious, patient-centric owner who wants to break through to the next level.
 
The practice is accredited, and you have all the systems.
 
You’re juggling too many business demands and are stretched too thin, so the business is underperforming.
 
Left scratching your head with a revolving door of staff?
 
And you’ve lost the love for your business and don’t know why that is or how to change it.
 

I get it.

I’ve spent the last 20 years helping 500+ dentists and practice owners fall back in love with their business, to achieve personal fulfilment and transform the trajectory of their business journey.
 
My signature programme, EQLevels Accelerator, turns highly skilled clinicians and teams into great insightful communicators, leaders and businesspeople. We help create the emotional resilience that a dental team and business needs to survive and prosper.
 

Why I Created the EQLevels Accelerator Program

Setting up and maintaining a modern equipped dental practice is very costly. There are the financial, business and emotional costs in continually recruiting, training and retaining a motivated team.

The frustrations, stress’ and dissatisfaction never seem to leave.

Most dental owners I have met at some point wanted to give up. The pressures and tension of managing it all is too much.

And I hate that you hate that.

All owners want to provide a great workplace where the highest quality dental care, exceptional patient experience and dedicated team can thrive.
 
This should be the dominant picture, not cowering management and leadership, fighting for workplace motivation and survival.
 

Dental owners work with me to:

  • Take things up a notch (or three).
  • Improve practical communication skills for the whole team (including themselves).
  • Make the practice more saleable
  • Create a more fun and less stressful workplace.
  • Motivate and inspire a loyal and exceptional team.
  • Get the rewards for all the hard work they put in.

How I Can Help You

An intensive 12-month programme that teaches those in leadership roles and teams how to build a brilliant dental workspace.
 
Using scientifically proven emotional intelligence tools and training, it’s like an MBA in effective communication for dental business owners, leaders, and teams.
  • Feel emotionally more in control.
  • Decrease team stress and tension.
  • Fall in love with your business again.
  • Gain confidence to make the tough decisions when you know they’re right.
  • Avoid the recurring leadership and recruiting mistakes that EVERY principal-owner makes on their journey.
  • Assemble the right team around you – so the whole team can focus on what they love and are good at.
  • Performance manage your team into their role not NOT out.
Years of
Experience
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“Anecdotally, 90% of coaching issues highlight the need for more effective communication skills and workplaces. Using our emotions intelligently is at the centre of building trust and the delivery of information between people. The majority of us have to learn and develop these skills. Unlike IQ which is mostly fixed in our teen years, the EQ muscles can be developed and transformed ongoing”.

Ronan Lutman

What is Emotional Intelligence?

  • Emotional intelligence known as EQ or EI is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.” Emotional intelligence as defined here and applied in the.
  • Emotional Quotient Inventory (EQ-i 2.0), the assessment tools that we use, reflects one’s overall well-being and ability to succeed in life. Visit the resources for sample EQ reports and case studies. 

Why is Emotional Intelligence Important?

  • While emotional intelligence (EI) isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas.  People higher in EI communicate effectively, form strong relationships, and create powerful coping strategies.
  • EI can be measured and unlike IQ, emotional intelligence is also not a static factor, to the contrary, one’s emotional intelligence can change over time and can be strengthened and developed in targeted areas.

What do the EQ assessments measure?

  • The EQ-i 2.0 measures the interaction between a person and the environment they operate in.
  • Assessing and evaluating an individual’s emotional intelligence can help establish the need for targeted development programs and measures. This, in turn, can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential.
  • The development potentials the EQ-i 2.0 identifies, along with the targeted strategies it provides, make it a highly effective employee development tool.

How is Emotional Intelligence Measured?

  • The online self-assessment tool consists of 133 questions. It gives a total EI score and profile (against a sample of 4,000 respondents) with 5 composite scores measuring 5 distinct aspects of emotional and social functioning and 15 subscales that hone in on EI skills critical to workplace success.
  • A coloured report that is easy to read and use with insights and actions is generated for each assessment.
Happy Clients
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Online Courses
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Satisfaction
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Support
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The EQLevels' Accelerator Program

Combining EQ Assessments, Workshops, Coaching and e-learning for Dental Businesses

Evidence based EQ Assessments

EQ-i 2.0 assessment tools are used throughout the 12 month Accelerator program. They can also be purchased individually for recruitment and development.

EQ Assessments

EQ-i 2.0 Leadership Report
EQ-i 2.0 Individual Report
EQ-i 2.0 Team Report
EQ-i 360 Leadership Report
EQ 360 Workplace Report

Learn More

In-person or Virtual Workshops

Virtual or in-person workshops. Choose the delivery method that best suits your business needs.

EQLevels' Accelerator Program

EQ Leader Essentials
EQ Individual Impact
EQ Team Synergy
EQ Assessments
Personalised coaching


Learn More

Personalised Coaching

1 to 1 tailored sessions and small group coaching. Use our accountably and action e-platform for best results.

Coaching Sessions

Our coaching is designed to complement EQ report debriefs, workshop insights, actions and accountability.


Learn More

Success Stories

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"Ronan was my business coach and personal development coach for 5 years after I took solo ownership of my private dental practice. He provided a wealth of experience and wisdom to me during this time together. His insights into personal development, emotional intelligence, management and leadership had a significant positive impact on my personal, practice and professional life. I highly recommend Ronan for anyone seeking to advance their teams and themselves in dentistry, business and life".
Dr Scott Bentley
Practice Principal, Mount Pleasant Dental Centre, Perth
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"9 years ago I started with 1 two chair practice as a solo dentist and team of 3. Now I am the proud owner of two practices with 9 chairs, 8 clinicians, and a team of 20. My tx plan acceptance rate has increased from 30% to 80%. I am happier, healthier and wealthier. I am a much more patient, confident and better communicator, using my emotions intelligently with my team patients, and family. Owing all this to believing in one person and listening to his guidance and advice. Thanks Ronan for all this and mostly believing and encouraging me through the highs and the lows".
Dr Nabil Matti
Practice Principal, Smiles Unlimited, Sydney
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"Ronan is a wonderful and knowledgeable business coach with a deep understanding of what it takes to build an effective dental team. He is clear, methodical and generous with sharing his vast experience to help me develop and achieve my goals. He showed us that being a business owner starts with understanding yourself and then how to build up a valuable team. It makes perfect sense that when leaders connect well with the team and each other, the whole workplace will effortlessly steer towards excellence together. Ronan's training also helped me improve my interaction with my own loved ones. It was definitely a privilege to be coached by Ronan".
Dr Brenda Loh
Practice Principal, Myers Street Dental, Victoria
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"I can confidently say that working with Ronan has transformed my life. I have achieved goals that once seemed out of reach, I am forever grateful for his guidance, expertise, and genuine care. If you're looking for a coach who will empower and inspire you to reach your full potential, I wholeheartedly recommend working with Ronan. He is truly exceptional in his emotional intelligence field and will help uou unlock you and your teams true potential".
Dr Hamid Al-Hassiny
Practice Principal, Naenae Dental Clinic, Wellington, New Zealand
Helensvale-Dental36173-1-512x0-c-default
"Insights into our EQ and relational styles played a fundamental role in our success as a team. Ronan helped us identify our personal strengths and weaknesses in shaping our work days for the better for our high-functioning team, able to provide the next level patient experience".
Dr Jin Kim
Practice Principal, Helensvale Dental, Queensland

— How it works?

Simple Steps to Success

It all starts with a decision. Does your workplace promote well-being and happiness? Can you afford to keep the status quo?

Do you want more of the right people in the right position that get it, want it and can do it? Reduce the stress and cost of high staff turnover. Increase job workplace motivation and loyalty. 

Whatever you’re starting point, the EQLevels Accelerator Program will help you shift team culture, increase productivity, and get you communicating with your emotions intelligently.

— How it works?

Simple Steps to Success

It all starts with a decision. Does your workplace promote well-being and happiness? Can you afford to keep the status quo?

Do you want more of the right people in the right position that get it, want it and can do it? Reduce the stress and cost of high staff turnover. Increase job workplace motivation and loyalty. 

Whatever you’re starting point, the EQLevels Accelerator Program will help you shift team culture, increase productivity, and get you communicating with your emotions intelligently.

My Current Reality

Already an accredited practice? Protocols and Systems in place? What is still not working? Time to refocus on leadership, the team and workplace atmosphere?
Key Question: Is the team and customer experience of the practice a true reflection of our values, vision and brand?
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Commitment to Growth

What are the current gaps within the team and workplace? Can you afford not to do anything about them? EQLevels is NOT a dental practice management program. Our focus and expertise is boosting people performance in an awesome workplace. Have a look at our EQLevels services :
EQ Assessments, EQLevels Accelerator Program, Coaching.
Key Question: If you utilise these services, what practice issues and problems could we solve?
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Make a Decision

You either fall into one of these 4 categories.
1. I get it! love leadership and team development. Sign me up, The EQLevels Accelerator Program.
2.I'm a little stuck. (That's very normal). Reach out and book a time to talk. Get some clarity.
3. I'm mostly stuck. I'm not sure where to start? Will this really help me? Reach out and book a time to talk.
4. "EQ is just soft skills that may be nice but are not necessary for a thriving workplace and business". My humble suggestion, read Busting EQ Myths...and then reach out to us to talk. We listen. We don't bite!
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Schedule Your Transformation

So what did you decide? Signed up? Need some more information or clarity? Made the decision to message, call or have scheduled a time to talk? Either way, you are one step closer to being the change you want to see. You may be our next raving fan!
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